How do I place an order?
- Go to www.schoolay.com
- Enter your login details (Click the account button at the top right of your screen).
- In case you do not have login details, you will have to register yourself on our website.
- Schoolay products cannot be purchased without having login details.
- Click on the School Store banner from the home page.
- Select the school name and enter the passcode shared by the school.
- Select the required item,size and quantity for the required class.
- Enter the correct delivery address and proceed for the payment
- Place your order and check out. Kindly note your order number.
How Do I cancel an order?
- Log in to your account on www.Schoolay.com using your username & password
- Your order will be displayed on the screen.
- Select the ‘cancel’ option and refund is automatically redirected to the respective account
- Likewise the order can be edited from the same page
How do I contact customer support?
- Please send a query mail to email@example.com with your order number, Student name, class & contact number.
- A ticket number will be shared to your mail id for the query with other details.
- Parent needs to send a mail to firstname.lastname@example.org
- Exchange will be facilitated in case of product damage on receipt.
- Exchange will be facilitated if the wrong size/product is dispatched from the ordered size.
- Post measurements taken by the parent,exchanges will not be possible.
How Do I track my shipment?
- Once your uniform order is packed and ready for dispatch, a tracking number will be sent to your registered phone number.
- Goto www.delhivery.com and enter the tracking number or airway bill number which is shared by courier.
- You get to know about the status of the order.