Delivery Details
Delivery, Tracking & Exchange Support
Everything you need to know about your order delivery, tracking and exchange process.
📦 Delivery & Tracking
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When is my order going to be delivered?
All school uniform orders are customized & delivered based on timelines shared by your school.
You will receive updates once your order is dispatched.
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How do I track my shipment?
📮 Partners: DTDC & ATS
Once your order is shipped, you will receive a tracking number via WhatsApp.
Use it to track your order status.
⚠️ Do not share OTP unless the delivery person is physically present.
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Exchange Process
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How does exchange work?
Submit your exchange request through the provided form.
New items will be delivered to your classroom.
You can also visit the store for direct exchange.
Exchanges valid within 7 days • Keep your slip • Terms apply
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